Be sure to cancel that if you want to end your subscription. If you have a bank account or a PayPal account in an EU country, the VAT rate of that country will be added on to the prices that you see on the site.īe aware that the payment processor will set up a recurring payment order on your account. There is one more surprise at the end of the payment process. If you want to pay with PayPal, you need to contact the help desk, who will email you a link for a PayPal invoice. However, you can only pay directly on the website with a credit card. Payment types accepted for a subscription are Visa, Mastercard, bank transfer, check, and PayPal. SWREG is owned by Digital River and operates through the website. Payment ProcessingĪ third-party company, called SWREG, processes the payments. This is another warning sign that this VPN isn't interested in keeping up with the standards offered by its competitors - particularly as the remonstration is badly written. However, it also shows suspicion of anyone who might ask for a refund: 'there are many customers who try to use our services couple days and then try to refund money and do the same with next VPN provider.' The FAQ page says that you are entitled to your money back if the service doesn't work or if you're not satisfied. On the FAQ page, the stated refund period is seven days.

However, it then explains at length on several pages of its site that it probably won't give you a refund. The company offers a 15-day money-back guarantee. Furthermore, most VPN companies, including ExpressVPN, offer longer-term subscription periods that give customers a lower rate per month. It's 250% higher than the monthly price offered by ExpressVPN, which is the industry leader. Each plan offers a different set of services with a progressively larger price tag. The prices of the different plans are high when compared to competitors' prices.

Customer support argumentative and slow to respond.Specific account for peer-to-peer (P2P).Third-party OpenVPN app for Windows, Mac OS X, macOS, Linux, iOS, and Android.Choice of one, three, or five simultaneous connections.Choice of Point-to-Point Tunneling Protocol (PPTP) or OpenVPN.We investigated the remaining options of SuperVPN and assessed whether the service is worth paying for. However, exploring this option will reveal one of the glitches in the coding of this service's site. The SuperVPN website promises a free version.

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